Item code : 496636711 COPY URL

ELG HOME【DOLE】Office Chair/Gaming Chair/Resting Chair/Performance Chairs/Ergonomic Chair/Computer Chair


Customer who recommended this item
74 (Based on 85 reviews)
Customer Satisfaction Score
90%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(90904688 / info@elghome.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (26)

Customer Photo Review board
Mar 19, 2018
pey*******
Jan 02, 2018
roc*******

Highly Recommend Gaming chair

Received in good condition. Fast respond n delivery.

Color:Black(+Legrest) | Assembly Service:Yes(Free)

+ Add this option
Dec 14, 2017 2
nor*******

netural Nice

After lying down very difficult to recover

Color:Red(+Legrest) | Assembly Service:Yes(Free)

+ Add this option
Dec 01, 2017
ric*******
Nov 24, 2017
ade*******

Customer Review (85)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 27, 2018 ara*******
Recommend Apr 25, 2018 Fre*******
Recommend Apr 14, 2018 cha*******
Highly Recommend Apr 05, 2018 kar*******
Highly Recommend Apr 02, 2018 pey*******
Highly Recommend Mar 28, 2018 jos*******
Highly Recommend Mar 19, 2018 pey*******
Highly Recommend Mar 03, 2018 wol*******
Highly Recommend Mar 03, 2018 joc*******
Recommend Feb 28, 2018 ben*******
Item Q&A(17)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

31342627 Stock que******* 2018-04-03 Answered
  Secret Inquiry
 

[Re] Stock
Secret Inquiry

31221813 Inquiry for the item from yvo**** yvo******* 2018-03-22 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from yvo****
Secret Inquiry

31015074 Protruding staples? ben******* 2018-02-28 Answered
  Hi Seller,
The armrest seems to feel like the staples are jutting out. It feels very uncomfortable and hurts a little. Is the product supposed to be like this?
 

[Re] Protruding staples?
Hi,
Good day to you! For inquiry about the information of non-receipt/Wrong item/Defect/exchange/Return/Warranty claim, please email to our After Sales Team at (mailto:support@elghome.com). Our staff will try our best to reply you within 24 hrs. We apologize for any inconvenience caused.

While filing the claim, please be informed to put the information below.

1. Order number and date……
2. Photo of the part faulty
3.Packing label
4. Purpose of claim

Your sincerely
ELG HOME

30748008 Is there stock on hand? How fast (approx) can it be delivered? sg_******* 2018-02-02 Answered
  Hi, is there stock on hand? How fast (approx) can it be delivered? Thanks!
 

[Re] Is there stock on hand? How fast (approx) can it be delivered?
Hi,
Thank you for showing interest towards our Elghome product.
Now available stock for this office chair is black, blue and green.
And we will need about 3-4 working days for the delivery due to this CNY is coming.

 

[Re] Is there stock on hand? How fast (approx) can it be delivered?
Thanks. Let me think over.

 

[Re] Is there stock on hand? How fast (approx) can it be delivered?
Hi,
Sure, thank you.

30501649 Inquiry for the item from fnn**** fnn******* 2018-01-18 Answered
  Hi, when I lift up the lever; is the backrest suppose to move back into position on its own?
Or must I push it back up manually?
 

[Re] Inquiry for the item from fnn****
Hi,
Thank you for showing interest towards our Elghome product.
Yes, the backrest will be move back automatic when you lift up the lever.

30258777 Inquiry for the item from jan**** jan******* 2018-01-04 Answered
  Hi is this chair can wash?
 

[Re] Inquiry for the item from jan****
And the usb cable is included

 

[Re] Inquiry for the item from jan****
Hi,
Thank you for showing interest towards our Elghome product.
We dont think this chair can wash,but if you use wet clot to rub it then should be is no problem.
Yes, now our chair is upgraded to minor massage fuction with usb cable, thank you.

30258753 Inquiry for the item from jan**** jan******* 2018-01-04 Answered
  Hi i want to know if this chair can wash?
 

[Re] Inquiry for the item from jan****
Hi,
Thank you for showing interest towards our Elghome product.
We dont think this chair can wash,but if you use wet clot to rub it then should be is no problem, thank you.

29594381 Inquiry for the item from ayu**** ayu******* 2017-11-24 Answered
  Hi
The backrest is not working / cannot lean back.
Do you have a video to show how to push the back rest? Thanks
 

[Re] Inquiry for the item from ayu****
Hi,
Thank you for shopping with our Elghome.
For your info, that is the bottom of the seat have two control which is may let you adjust the height or push back the seat.

Policy & Notice