Item code : 538809849 COPY URL

ELG HOMEBamboo Shoe Rack With Seat/Wooden Bench/High Heel Stool Rack/Shoes Organizer/Compartment


Customer who recommended this item
118 (Based on 124 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (56)

Customer Review (124)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 12, 2017 jes*******
Highly Recommend Dec 12, 2017 wen*******
Recommend Dec 12, 2017 tho*******
Not Recommend Dec 10, 2017 str*******
Highly Recommend Dec 09, 2017 run*******
Highly Recommend Dec 07, 2017 hap*******
Recommend Dec 04, 2017 js_*******
Highly Recommend Dec 03, 2017 mar*******
Recommend Dec 03, 2017 gan*******
Highly Recommend Dec 02, 2017 too*******
Item Q&A(9)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

29224123 rec wrong item shi******* 2017-11-02 Answered
  Hi seller i order for bamboo shoe rack with high stool rack but rec the normal 90cm shoe rack , so how
 

[Re] rec wrong item
Hi,
Good day to you! For inquiry about the information of non-receipt/Wrong item/Defect/exchange/Return/Warranty claim, please email to our After Sales Team at (mailto:support@elghome.com (mailto:support@elghome.com)). Our staff will try our best to reply you within 24 hrs. We apologize for any inconvenience caused.

While filing the claim, please be informed to put the information below.

1. Order number and date……
2. Photo of the part faulty
3.Packing label
4. Purpose of claim

Your sincerely
ELG HOME

28530968 loading weight tan******* 2017-09-17 Answered
  what is the loading weight of the top surface for 60x 28 cm shoe rack ??
can it hold 15 kG?? or can a person use it as a stool.
 

[Re] loading weight
Hi,
Thank you for showing interest towards our Elghome product.
It may take weight up too 100kg, and it may use as a stool, thank you.

27838737 Inquiry for the item from ycl**** ycl******* 2017-07-30 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from ycl****
Secret Inquiry

27745016 Inquiry for the item from Sea**** Sea******* 2017-07-23 Answered
  Hi will u restock the 50cm?
 

[Re] Inquiry for the item from Sea****
Hi,

Thank you for showing interest towards our Elghome product.
It will be restock about on mid of August.

27739827 Inquiry for the item from sie**** sie******* 2017-07-23 Answered
  Hi I am interested in the 60cm rack but out of stock. May I know if any new stock coming in? Tks
Hong
 

[Re] Inquiry for the item from sie****
Hi,
Thank you for showing interest towards our Elghome product.
It will be restock about on mid of August.

27734541 Inquiry for the item from dus**** dus******* 2017-07-22 Answered
  Hi,
May I know when will the 90cm with storage rack be available again? Thanks.
 

[Re] Inquiry for the item from dus****
Hi, may I know when will the 90cm with boot storage rack be available again? Thanks.

 

[Re] Inquiry for the item from dus****
Hi,
Thank you for showing interest towards our Elghome product.
It will be restock mid of August.

27703339 Inquiry for the item from pit**** pit******* 2017-07-20 Answered
  May I know when will the 60cm stock be available?
 

[Re] Inquiry for the item from pit****
Hi,
Thank you for showing interest towards our Elghome product.
It will be restock end of August.

27694423 Inquiry for the item from des**** des******* 2017-07-19 Answered
  When will stock for 60cm be in? Thanks.
 

[Re] Inquiry for the item from des****
Hi,
Thank you for showing interest towards our Elghome product.
It will be restock end of August.

Policy & Notice