Item code : 538809849 COPY URL

ELG HOME【Bamboo】Shoe Rack With Seat/Wooden Bench/High Heel Stool Rack/Shoes Organizer/Compartment


Customer who recommended this item
185 (Based on 194 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Purchase every 3(Qty), $2.00 Off
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Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(+6590904688 / info@elghome.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (87)

Customer Photo Review board
May 19, 2018
Pei*******
May 17, 2018
che*******

Highly Recommend Highly recommended seller

Fast delivery and good value for money

Size:60cm Width(+S$5)

May 17, 2018
che*******
May 16, 2018
har*******

Highly Recommend highly recommended seller

fast delivery and good value for money

Size:60cm Width(+S$5)

May 15, 2018
che*******

Customer Review (194)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 19, 2018 Pei*******
Highly Recommend May 17, 2018 Riz*******
Highly Recommend May 17, 2018 fue*******
Highly Recommend May 17, 2018 che*******
Highly Recommend May 17, 2018 che*******
Highly Recommend May 16, 2018 har*******
Highly Recommend May 15, 2018 che*******
Highly Recommend May 10, 2018 kr0*******
Recommend May 07, 2018 shi*******
Highly Recommend May 05, 2018 chi*******
Item Q&A(12)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

30956047 Inquiry for the item from jes**** jes******* 2018-02-22 Answered
  What is the max weight it can take? For all the various length
 

[Re] Inquiry for the item from jes****
Hi,
Thank you for showing interest towards our Elghome product.
For this bamboo shoe rack with seat may take weight up to 80kg.

30528651 Inquiry for the item from eve**** eve******* 2018-01-20 Answered
  When will 50com width shoe bench restock?
 

[Re] Inquiry for the item from eve****
Hi,
Thank you for showing interest towards our Elghme product.
It should be will restock end of this month, thank you.

30220901 to place order lim******* 2018-01-02 Answered
  trying to place order for few items, but shipping was charges with each item, why ?
 

[Re] to place order
Hi,
Thank you for showing interest towards Our Elghome product.
May i know which item you wish to order to us? And how much is the system charge? And for your info, the charges for the shipping is depend on the item size,quantity, thank you.

 

[Re] to place order
pls see attach

 

[Re] to place order
Hi,
Thank you for the photo provided.
You may place the order first and email to our support team(support@elghome.com) to refund for the extra charge shipping fee. But we will refund accordingly the charges from Qxpress(eg:total shipping fee $10, and the charges from Qxpress is $6 then we will refund to you $4), we are sorry for the trouble as this is the limitation of the system

29224123 rec wrong item shi******* 2017-11-02 Answered
  Hi seller i order for bamboo shoe rack with high stool rack but rec the normal 90cm shoe rack , so how
 

[Re] rec wrong item
Hi,
Good day to you! For inquiry about the information of non-receipt/Wrong item/Defect/exchange/Return/Warranty claim, please email to our After Sales Team at (mailto:support@elghome.com (mailto:support@elghome.com)). Our staff will try our best to reply you within 24 hrs. We apologize for any inconvenience caused.

While filing the claim, please be informed to put the information below.

1. Order number and date……
2. Photo of the part faulty
3.Packing label
4. Purpose of claim

Your sincerely
ELG HOME

28530968 loading weight tan******* 2017-09-17 Answered
  what is the loading weight of the top surface for 60x 28 cm shoe rack ??
can it hold 15 kG?? or can a person use it as a stool.
 

[Re] loading weight
Hi,
Thank you for showing interest towards our Elghome product.
It may take weight up too 100kg, and it may use as a stool, thank you.

27838737 Inquiry for the item from ycl**** ycl******* 2017-07-30 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from ycl****
Secret Inquiry

27745016 Inquiry for the item from Sea**** Sea******* 2017-07-23 Answered
  Hi will u restock the 50cm?
 

[Re] Inquiry for the item from Sea****
Hi,

Thank you for showing interest towards our Elghome product.
It will be restock about on mid of August.

27739827 Inquiry for the item from sie**** sie******* 2017-07-23 Answered
  Hi I am interested in the 60cm rack but out of stock. May I know if any new stock coming in? Tks
Hong
 

[Re] Inquiry for the item from sie****
Hi,
Thank you for showing interest towards our Elghome product.
It will be restock about on mid of August.

Policy & Notice