Item code : 540844488 COPY URL

ELG HOMEBamboo Wooden Shoes Rack With Boot Storage/Flower Racks/ Shoes Cabinet/ Shoe Organizer


Customer who recommended this item
74 (Based on 82 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (29)

Customer Photo Review board
Dec 03, 2017
ssg*******

Recommend Good buy

Material wise is sturdy... Good quality. Will buy again....

Model:Premium | Tiers:5 Tiers | Size:68cm(+S$10)

Nov 16, 2017
ben*******

Highly Recommend Good

As describe. measurements accurate. Thumbs up.

Model:General | Tiers:6-Tiers | Size:68cm(+S$13)

Oct 13, 2017
daw*******

Highly Recommend Worth the price

Fast n good order but haven't fix it up but seem good for the sale price i pay!!

Model:General | Tiers:5 Tiers | Size:80cm(+S$10)

Oct 04, 2017
opl*******

Highly Recommend item well received, happy with this purchase

item well received, happy with this purchase

Model:Premium | Tiers:5 Tiers | Size:68cm(+S$10)

Oct 04, 2017
fac*******

Customer Review (82)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 07, 2017 jus*******
Highly Recommend Dec 05, 2017 sap*******
Highly Recommend Dec 04, 2017 chi*******
Recommend Dec 03, 2017 ssg*******
Recommend Dec 01, 2017 fly*******
Highly Recommend Nov 27, 2017 jye*******
Not Recommend Nov 22, 2017 col*******
Highly Recommend Nov 18, 2017 jim*******
Recommend Nov 16, 2017 ben*******
Highly Recommend Nov 15, 2017 jul*******
Item Q&A(7)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

28250571 Inquiry for the item from gui**** gui******* 2017-08-29 Answered
  Around when will there be stock for the 6 tier rack please?
 

[Re] Inquiry for the item from gui****
Hi,
Thank you for showing interest towards our Elghome product.
It should be will restock estimated end of Septmeber.

28128067 Inquiry for the item from kim**** kim******* 2017-08-21 Answered
  K u assemble for me?
 

[Re] Inquiry for the item from kim****
Hi,
Thank you for showing interest towards our Elghome product.
Sure,but requesting for extra assembly service, we will charge for assembly fee. Anywhere, for your info the assembly for this shoe cabinet is quite easy.

27925723 Inquiry for the item from koh**** koh******* 2017-08-05 Answered
  Order No. 223965067

My order was premium 5 tiers which hv boots storage, an additional of $10 but i received standard 5 tiers. Please exchange. Thank you
 

[Re] Inquiry for the item from koh****
Hi,

Good day to you! For inquiry about the information of non-receipt/Wrong item/Defect/exchange/Return/Warranty claim, please email to our After Sales Team at(mailto:elghome@outlook.com (mailto:elghome@outlook.com)) Our staff will try our best to reply you within 24 hrs. We apologize for any inconvenience caused.

While filing the claim, please be informed to put the information below.

1. Order number and date……
2. Photo of the part faulty
3. Purpose of claim

Your sincerely
ELG HOME

27860801 Inquiry related delivery from aud**** aud******* 2017-07-31 Answered
  Hi,if I order tomorrow, able to deliver on 2nd Aug? If can't is delivery possible on 5th Aug ?
 

[Re] Inquiry related delivery from aud****
Dear buyer,
Thank you for supporting Elg Home, We regret to inform you that we can't assure delivery time as it is managed by courier company.

However, we will sent out your item to courier company next working day after order was placed. They will delivery your item within 3 working days (except weekends and Public Holiday).

27834368 Inquiry for the item from jol**** jol******* 2017-07-29 Answered
  Hi,

Will u be restocking your 2-tier general shoe rack? Thanks.
 

[Re] Inquiry for the item from jol****
Hi,
Thank you for showing interest towards our Elghome product.
It will be restock about on mid of August.

 

[Re] Inquiry for the item from jol****
Thanks for fast reply!

May I know the materal used for the General Shoe Racks?
Is it for outdoor or indoor use?
Is it waterproof?

Thanks!

 

[Re] Inquiry for the item from jol****
Your inquiry is being processed, our staff will reply you within 24hrs. We apologised for any inconvenience caused

 

[Re] Inquiry for the item from jol****
Hi,

I'm still awaiting your reply...

 

[Re] Inquiry for the item from jol****
Hi,
Sorry for the late reply.
It may use for indoor or outdoor, and it is water resistance as well.

 

[Re] Inquiry for the item from jol****
Ok thanks!

 

[Re] Inquiry for the item from jol****
Hi,
You are most welcome..

27791442 6 tier stock jos******* 2017-07-26 Answered
  Do you have 6 tier stock 80 cm ?
Thank
 

[Re] 6 tier stock
Hi,
Thank you for showing interest towards our Elghome product.
It will be restock mid of August.

27597831 Inquiry for the item from min**** min******* 2017-07-12 Answered
  Do you still have stock for shoe rack with length of 50cm 4 Tier ?
 

[Re] Inquiry for the item from min****
Hi,
Yes,now we still have stock for 50cm 4 tier.

Policy & Notice