Item code : 496318735 COPY URL

ELG HOME【DENZO】Bookshelves 3 tier 4 tier 5 tier 6 tier/Storage/Bookshelf/Organizer/Book Rack/Cabinet

  • Retail Price
    $89.90
    Price
    $49.90
  • Plus Reward
    10 Qpoint Details
    Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Singapore
    Shipping To
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    • -----------------------------------------------------------
    • Australia
    • Thailand
    • Vietnam
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Malaysia
    • China
    • South Korea
    • Taiwan
    • United States
    • New Zealand
    • United Kingdom
    • Canada
    • Russia
    • Philippines
    Shipping RateDomestic QS
    •   Shop Info

      Usable within 14 days from payment date

      Cancellation : Within 1days from payment date

    Surcharge
    Shipping rate will be added according to Qty. Details
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Denzo Bookselves

    Assembly Service
  • Add to Cart [Buy]

Customer who recommended this item
175 (Based on 181 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
Purchase every 2(Qty), $6.00 Off
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Notice

Subject From Date
2018 CHINESE NEW YEAR HOLIDAY NOTICE Seller 2018-02-05
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
more
Manufacturer/Place of origin Malaysia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(90904688 / info@elghome.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (72)

Customer Photo Review board
Feb 03, 2018
elv*******
Jan 24, 2018
adl*******
Jan 16, 2018 2
san*******

Highly Recommend Good service

Needed the cupboard urgently. Delivery was fast and efficient. Thanks!

Denzo Bookselves:Denzo 5 Storages(+S$30) | Assembly Service:Yes(+S$15)

+ Add this option
Jan 14, 2018
hui*******

Highly Recommend Fast delivery

Instructions not clear. We took 2 hrsto fix up. Overall good.

Denzo Bookselves:Denzo 5 Storages(+S$30) | Assembly Service:No

+ Add this option
Jan 12, 2018
eil*******

Customer Review (181)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 09, 2018 mas*******
Recommend Feb 06, 2018 dar*******
Recommend Feb 06, 2018 dar*******
Highly Recommend Feb 03, 2018 elv*******
Recommend Jan 31, 2018 Jos*******
Highly Recommend Jan 28, 2018 pel*******
Highly Recommend Jan 24, 2018 adl*******
Recommend Jan 17, 2018 iri*******
Highly Recommend Jan 16, 2018 san*******
Highly Recommend Jan 14, 2018 hui*******
Item Q&A(56)
No. Question & Answer Member Date Status
NOTICE 2018 CHINESE NEW YEAR HOLIDAY NOTICE Seller
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

30836867 Inquiry for the item from wat**** wat******* 2018-02-07 Answered
  Can I know what is the thickness? Also, what is the load capacity of individual shelves?

Regards
 

[Re] Inquiry for the item from wat****
Hi,
Thank you for showing interest towards our Elghome product.
The thickness of the board is about 1.5cm, and the maximun load for every compartment is not more than 15kg.

30785444 Inquiry for the item from jez**** jez******* 2018-02-05 Answered
  Hi seller, I purchased the 4 tier cabinet last year (Order no. 220174138). The cabinet has been working well for the past few months except for the initial strong smell. When I take my stuff this morning, I found that it is full of powder and to my horror the cabinet is full of powderpost beetles. May I know why is this happening? The cabinet was still clean when I took my stuff last Saturday. I would not have bought the cabinet if I knew that it can only last for 7 months.
 

[Re] Inquiry for the item from jez****
Hi,
Good day to you.
May i know is it the powder can be clean?

 

[Re] Inquiry for the item from jez****
Hi, the powder is part of the wood destroyed by the beetles. Even if it is cleaned up, there will be new powder dropping as long as the beetles are still there. You can see the cabinet is full of beetles from my uploaded photo in my previous message. Anyway I have cleared all my things in the cabinet and will dispose the cabinet soon. I do not want the beetles to spread to other furniture. I am very disappointed with the quality of the cabinet.

 

[Re] Inquiry for the item from jez****
Hi,
Good day to you! For inquiry about the information of non-receipt/Wrong item/Defect/exchange/Return/Warranty claim, please email to our After Sales Team at (mailto:support@elghome.com). Our staff will try our best to reply you within 24 hrs. We apologize for any inconvenience caused.

While filing the claim, please be informed to put the information below.

1. Order number and date……
2. Photo of the part faulty
3.Packing label
4. Purpose of claim

Your sincerely
ELG HOME

 

[Re] Inquiry for the item from jez****
No worries. I will take this as a lesson of buying furniture online. My husband has thrown the cabinet once he saw the number of beetles inside. There are more than hundred of beetles. I hope seller can stop taking stock from the same supplier who provide problematic furniture in future.

 

[Re] Inquiry for the item from jez****
Hi,
We are sorry for the inconvneint caused.
And this is the only one feedback from our guest about beetles inside the book shelve. Anyware, we will feedback this to our management and necessary action will be taken, thank you.

30625775 Inquiry for the item from nev**** nev******* 2018-01-26 Answered
  Hi
Instead of wooden doors, do u have see through doors? Glass or otherwise?
 

[Re] Inquiry for the item from nev****
Hi,
Thank you for showing interest towards our Elghome product.
We are sorry for this, for book shelf we only have wooden material, thank you.

30621840 Inquiry for the item from elv**** elv******* 2018-01-26 Answered
  Hi seller,
I interested in your drawers. Looking at 3 drawers but I want the covered shelf to be at the bottom. So the first 2 shelves are open. I will choose installation.
Is this doable?

If I order now, when can I receive?
Appreciate your prompt reply. Tq
 

[Re] Inquiry for the item from elv****
Hi,
Thank you for showinng interest towards our Elghome product.
Yes, you may select the door the install it at the bottom of the book shelve.
And due to recently our delivery appointment is full, so maybe the delivery will need about 4-5 working days, thank you.

 

[Re] Inquiry for the item from elv****
Noted Tq

 

[Re] Inquiry for the item from elv****
You are welcome..

 

[Re] Inquiry for the item from elv****
Hi seller,
I ordered the 3 drawers with installation.
Can you kindly fix the door to be at the bottom?
The two top shelves should be open.
Appreciate you can deliver by next week.
Anything contact me.
Tq so much

 

[Re] Inquiry for the item from elv****
Hi,
Thank you for shopping with our Elghome.
Your cart number is 116491555?
If yes, we have see your memo that the door install at lthe owest tier of the book shelf.

 

[Re] Inquiry for the item from elv****
Yup order no 245391267

 

[Re] Inquiry for the item from elv****
Hi,
Noted and thank you for the confirmation.

30561089 Inquiry for the item from pel**** pel******* 2018-01-22 Answered
  Hi seller,

1) will the shelf bend after prolonged use of putting heavy stuffs like books and CDs ?
2) if i order within these 3 days, can u deliver before chinese new year ?
3) is the cabinet pre-installed before delivery or assemble at owner's home ?

Thanks !
 

[Re] Inquiry for the item from pel****
Hi,
Thank you for showing interest towards our Elghome product.
1)So far we never receive any feedback from our guest that this book shelf bend or damage due to over weight.
2)Yes,if you order within there few day, we are able deliver to you before CNY.
3)Yes, we will complete the installaiton before we deliver to you, thank you.

 

[Re] Inquiry for the item from pel****
Thanks so much for the quick response ! Also if i purchase the 5-tier, am i able to request not to install the door for the lower shelf ?

 

[Re] Inquiry for the item from pel****
Hi,
You mean you want to install all the door at the top tier?

 

[Re] Inquiry for the item from pel****
Possible to install both doors on top ? If cannot, can i choose not to have the door for below so only 1 door on top for the whole cabinet ?

 

[Re] Inquiry for the item from pel****
Hi,
Yes, you may just mention at seller memo for the door position when you place order to us, thank you.

 

[Re] Inquiry for the item from pel****
Thanks ! Will make order and payment soon !

 

[Re] Inquiry for the item from pel****
Hi,
Noted and thank you.

30423447 White colour www******* 2018-01-15 Answered
  Dear Sir,

Do you have the item in glossy White or White Colours?

Regards,
Jeff Wong
 

[Re] White colour
Hi,
Thank you for showing interest towards our Elghome product.
We are sorry, for this Denzo book shelf there is only have one color.

30350747 Inquiry for the item from wen**** wen******* 2018-01-10 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from wen****
Secret Inquiry

30324443 Inquiry for the item from ong**** ong******* 2018-01-08 Answered
  Can check when the stoxk for 4 tier will arrive?
 

[Re] Inquiry for the item from ong****
Hi,
Thank you for showing interest towards our Elghome product.
We just update the quantity, you may place the order now, thank you.

Policy & Notice