Item code : 494343295 COPY URL

ELG HOME【FRENCESCO】Multifunction Bookshelves/Storage/Book Rack/Bookshelf/Cabinet/Furniture/Organizer


Customer who recommended this item
36 (Based on 36 reviews)
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
more
Manufacturer/Place of origin Malaysia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (15)

Customer Photo Review board

Highly Recommend Good product, price is low

Overall is good,worth the money 。Free gift come with delivery ,that is cloth hanger

Frencesco Bookshelves:Single | Assembly Service:Yes(Free Insstall)

+ Add this option
Jul 21, 2018
w_g*******

Highly Recommend Received in good condition

Received within the specific timing.

Frencesco Bookshelves:Single | Assembly Service:Yes(Free Insstall)

+ Add this option
Jul 06, 2018
gay*******

Highly Recommend Received in good condition.

Received within the specific delivery time.

Frencesco Bookshelves:Single | Assembly Service:Yes(Free Insstall)

+ Add this option
Jul 06, 2018
gay*******

Highly Recommend Nice, simple shelf. Delivery quite fast.

Nice, simple shelf. Delivery quite fast.

Frencesco Bookshelves:Single | Assembly Service:Yes(Free Insstall)

+ Add this option
Jul 05, 2018
hui*******

Highly Recommend Great purchase

Good service and item was delivered within the stipulated time. Practical bookshelf.

Frencesco Bookshelves:Twin(+S$20) | Assembly Service:Yes(Free Insstall) | Free Gift:1pcs Closet Divider(Ext Range 50cm to 80cm)

Jun 07, 2018
yta*******

Customer Review (36)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 24, 2018 jos*******
Highly Recommend Jul 21, 2018 w_g*******
Highly Recommend Jul 18, 2018 jos*******
Highly Recommend Jul 06, 2018 gay*******
Highly Recommend Jul 06, 2018 gay*******
Highly Recommend Jul 05, 2018 hui*******
Highly Recommend Jul 02, 2018 kdy*******
Highly Recommend Jun 16, 2018 Sit*******
Highly Recommend Jun 07, 2018 yta*******
Highly Recommend May 02, 2018 ngs*******
Item Q&A(26)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

32591677 Inquiry from joa**** joa******* 2018-08-08 Answered
  Hi I had ordered this item 2 months back and yesterday, one of the legs snapped and caused the whole shelf to fall. To my surprise , I saw the nails screwed into the shelf was barely 1 cm into the shelf , how could this be done ? It’s outrageous ! How could 1 cm nail be able to support such a big shelf ? Kindly contact me to settle this issue .
 

[Re] Inquiry from joa****
Hi,

Good day to you! For inquiry about the information of Exchange/non-receipt/Defect/Warraty claim, please email to our After Sales Team at info@elghome.com. Our staff will reply you within 24 hrs. We apologise for any inconvenience caused.

While filing the claim, please be informed to put the information below.

1. Order number and date
2. Photo of the part faulty
3. Purpose of claim
4. Attach Photo of e-receipt (have detail of payment and item details)

Your sincerely
ELG HOME

32335517 removal of the 4 legs kar******* 2018-07-12 Answered
  Hi Seller,

Can I request without the 4 legs? As my area only allow 57cm maximum of length.

please advise.

Thanks
 

[Re] removal of the 4 legs
Hi,
Good day to you.
We are not encourage intall without leg due to the purpose of the leg is use to protect bottom of the book shelf, thank you.

32048856 Inquiry for the item from Vic**** Vic******* 2018-06-13 Answered
  Hi
Could u deliver on a sat? Thks.
 

[Re] Inquiry for the item from Vic****
Hi,
Thank you for showing interest towards our Elghome.
We are really sorry for this, as the festive season is coming soon. So our delivery appointment is fully book until next next Thursday, thank you.

31953319 Inquiry for the item from tra**** tra******* 2018-06-03 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from tra****
Secret Inquiry

 

[Re] Inquiry for the item from tra****
Secret Inquiry

 

[Re] Inquiry for the item from tra****
Secret Inquiry

 

[Re] Inquiry for the item from tra****
Secret Inquiry

 

[Re] Inquiry for the item from tra****
Secret Inquiry

 

[Re] Inquiry for the item from tra****
Secret Inquiry

 

[Re] Inquiry for the item from tra****
Secret Inquiry

31906659 Inquiry related delivery from Lim**** Lim******* 2018-05-29 Answered
  Hi.. if i order today..would you be able to deliver it by thursday or friday?
 

[Re] Inquiry related delivery from Lim****
Hi,
Thank you for showing interest towards our Elghome product.
We are sorry for this, for your info, temporary our delivery slot is fully book until next wednesday, thank you.

31871690 Inquiry for the item from jos**** jos******* 2018-05-25 Answered
  Does the shelf comes with backing at the back?
 

[Re] Inquiry for the item from jos****
Hi,
Thank you for showing interest towards our Elghome product.
You mean the back board as the photo we attach?

 

[Re] Inquiry for the item from jos****
Yes. This picture is definitely clearer.

May I know what is the colour available ? I am looking at dark brown. Any such colour ?

 

[Re] Inquiry for the item from jos****
Hi,
That is only one Color for this book shelf, and three model.

31860389 Inquiry from sia**** sia******* 2018-05-24 Answered
  Secret Inquiry
 

[Re] Inquiry from sia****
Secret Inquiry

 

[Re] Inquiry from sia****
Secret Inquiry

 

[Re] Inquiry from sia****
Secret Inquiry

31801714 Inquiry from ind**** ind******* 2018-05-19 Answered
  Secret Inquiry
 

[Re] Inquiry from ind****
Secret Inquiry

Policy & Notice