Item code : 532393483 COPY URL

ELG HOME【Goodnite】 I-Refresh 10 inches Plush Top Rebonded Foam Mattress Single/Super Single/Queen/King


Customer who recommended this item
51 (Based on 54 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
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Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(+6590904688 / info@elghome.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (20)

Customer Photo Review board

Highly Recommend Good quality

Good quality, but too thick for my bed

Goodnite I-Refresh (10 Inches):Single(Plush Top Rebonded Foam)

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Aug 04, 2018
All*******
Jun 27, 2018
Inf*******

Highly Recommend Worth buying

Good service for arranging delivery and product is well wrapped. However, sadly to find the attached pic flaws but lucky it was at the edge so not a big issue.

Goodnite I-Refresh (10 Inches):Super Single(Plush Top Rebonded Foam)(+S$20) | Add On Bedframe(Size):None(Select Here If Purchase Mattress Only) | Bedframe Design:None(Select Here If Purchase Mattress Only) | Wonderful Pillow:None | Wonderful Bolster:None

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Feb 14, 2018 4
eil*******

Highly Recommend Great quality

Delivery was scheduled quickly. Delivery guy was super helpful and love the mattress.

Goodnite I-Refresh (10 Inches):Super Single(Plush Top Rebonded Foam)(+S$20) | Add On Bedframe(Size):None(Select Here If Purchase Mattress Only) | Bedframe Design:None(Select Here If Purchase Mattress Only) | Wonderful Pillow:None | Wonderful Bolster:None

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Feb 14, 2018 3
fut*******

Highly Recommend Rebonded Queen size foam mattress

Item received in good order. U can make arrangements with them as to delivery time n date. They were punctual. Very good mattress. Initially felt it's a little hard but that's the comfort part. It's different from a spring mattress. Sleeping better now.

Goodnite I-Refresh (10 Inches):Queen(Plush Top Rebonded Foam)(+S$80) | Add On Bedframe(Size):None(Select Here If Purchase Mattress Only) | Bedframe Design:None(Select Here If Purchase Mattress Only) | Wonderful Pillow:1pc(+S$12.90) | Wonderful Bolster:None

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Jan 21, 2018 3
log*******

Customer Review (54)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 27, 2018 Inf*******
Highly Recommend May 21, 2018 mng*******
Highly Recommend May 15, 2018 gra*******
Recommend Mar 20, 2018 you*******
Highly Recommend Mar 20, 2018 ken*******
Highly Recommend Feb 14, 2018 eil*******
Highly Recommend Feb 14, 2018 fut*******
Highly Recommend Feb 06, 2018 esq*******
Highly Recommend Jan 21, 2018 log*******
Highly Recommend Jan 12, 2018 vik*******
Item Q&A(41)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What is excluded under this warranty? Seller

This warranty does not apply to and excludes: - Firmness preference of the product - Normal body impression(s) - Cover (fabric) - Bent border/grid wires - Mattresses not used with a proper foundation and support system - Mattresses not used in a proper way - Merchandise sold “model/sample/display set” - Transportation, inspection, or removal costs of product * Please note that due to use of higher density foams and/or the use of memory foam technology in some models, the recovery time may take up to 4 hours. However, normal increase in softness or a decrease in the recovery feature due to normal use, temperature, or humidity is excluded under this warranty.

FAQ What is covered under warranty? Seller

Goodnite’s warranty exists to insure that your Goodnite® mattress set is built to our high quality standards and protects against manufacturing defects. If you purchased a Goodnite® mattress and use it with a foundation and frame that provide proper support, this warranty covers manufacturing defects in your Goodnite® mattress or foundation. We pride ourselves on our Quality Assurance and having a very low product return rate. If a Goodnite® mattress or box spring is found to be defective per the terms of our warranty, we will stand behind our warranty 100%. Replacement of one piece does not automatically result in the replacement of any other piece. This limited warranty is provided only to the original purchaser.

FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

32150850 Inquiry for the item from hob**** hob******* 2018-06-24 Answered
  Hi Do you have a show room? Thanks
 

[Re] Inquiry for the item from hob****
Hi,
Good day to you.
We are sorry for this, we don’t have show room to display our unit.
But you may come to our warehouse to check firmness or feel of the mattress.

32149474 Inquiry for the item from mum**** mum******* 2018-06-24 Answered
  Hi, any stock for queen size mattress? Thanks.
 

[Re] Inquiry for the item from mum****
Hi,
Good day to you.
We are regret to inform we have no more restock for this mattress due to our supplier stop production, thank you.

31906782 Inquiry for the item from set**** set******* 2018-05-29 Answered
  Would you be able to get other model of Goodnite mattress? Like the chirostar that model?
 

[Re] Inquiry for the item from set****
Hi,
Thank you for showing interest towards our Elghome product.
We are sorry for this, we are only authorize selling for this few model of Goodnite mattress, thank you.

31715292 Inquiry for the item from mng**** mng******* 2018-05-10 Answered
  Hi
Can i check when will the stock for single arrived?
 

[Re] Inquiry for the item from mng****
Hi,
Thank you for showing interest towards our Elghome product.
We have just update the quantity, kindly place the order if still interest about it.

 

[Re] Inquiry for the item from mng****
Hi, i have just placed order. Who will contact me regards to the delivery date and time?

 

[Re] Inquiry for the item from mng****
Hi,
Thank you, our warehouse personnel will sms you a link to make appointment for shipping tomorrow once they have process your order.

31164384 Inquiry for the item from ken**** ken******* 2018-03-16 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from ken****
Secret Inquiry

31037724 Inquiry for the item from gen**** gen******* 2018-03-03 Answered
  Hi can I check the firmness of yr single mattress? Tks
Cos from yr Q&A, yr ans seem to differ..one ans quoted as level 6 and the other answer as 7-8.
 

[Re] Inquiry for the item from gen****
Hi,
Thank you for showing interest towards Our Elghome product.
And we are sorry for the confusion also, the firmness of the mattress is should be 6-7 out of 10. Btw, we suggest you may visit our warehouse to check the mattress by your self also, thank you.

30989295 Inquiry for the item from lov**** lov******* 2018-02-26 Answered
  Hi, can arrange delivery on Wednesday 28/02 if I make order now?
 

[Re] Inquiry for the item from lov****
HI,
Thank you for showing interest towards our Elghome.
We are sorry for this, our mattress will be restock on this week. So we are not sure can deliver to you on this week or not. If delivery on next week, then that is definitely no problem, thank you.

30872911 Inquiry related delivery from ple**** ple******* 2018-02-11 Answered
  Secret Inquiry
 

[Re] Inquiry related delivery from ple****
Secret Inquiry

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