Item code : 528029858 COPY URL

ELG HOMETerenz Contemporary Bookcase/Bookshelves/Storage/Bookshelf/Organizer/Book Rack/Cabinet


Customer who recommended this item
34 (Based on 36 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (17)

Customer Photo Review board
Oct 24, 2017
chi*******
Oct 21, 2017
ime*******
Oct 16, 2017
Mar*******
Oct 14, 2017
san*******
Sep 21, 2017
agn*******

Customer Review (36)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 24, 2017 chi*******
Highly Recommend Oct 22, 2017 cat*******
Recommend Oct 21, 2017 ime*******
Highly Recommend Oct 16, 2017 Mar*******
Recommend Oct 15, 2017 loh*******
Highly Recommend Oct 14, 2017 tbf*******
netural Oct 14, 2017 san*******
Highly Recommend Oct 14, 2017 ksy*******
Highly Recommend Sep 23, 2017 jan*******
Highly Recommend Sep 21, 2017 agn*******
Item Q&A(13)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

28643124 Inquiry for the item from owk**** owk******* 2017-09-24 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from owk****
Secret Inquiry

28643014 Inquiry for the item from owk**** owk******* 2017-09-24 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from owk****
Secret Inquiry

 

[Re] Inquiry for the item from owk****
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[Re] Inquiry for the item from owk****
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[Re] Inquiry for the item from owk****
Secret Inquiry

 

[Re] Inquiry for the item from owk****
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[Re] Inquiry for the item from owk****
Secret Inquiry

 

[Re] Inquiry for the item from owk****
Secret Inquiry

28528919 Inquiry for the item from san**** san******* 2017-09-17 Answered
  Hi seller, I keen to get 2 bookshelves. But I need to confirm, the shelf can fix ring file? A4 size ring file?
 

[Re] Inquiry for the item from san****
Hi,
Thank you for showing interest towadrs our Elghome product.
The internal shelf is adjustable for the height, so that is no problem to put in A4 size file.

28422612 Inquiry for the item from che**** che******* 2017-09-10 Answered
  Pls adv easy to install?..if we have issue on d installation can we call ur man,?

Pls Also adv about how many books can b put in
if size of books about A,4?
 

[Re] Inquiry for the item from che****
Hi,
Thank you for showing interest towards our Elghome product.
Actually it is not so difficult for the installtion,but definitely for installtion may need some knowledge of man craft skill.
Yes,you may email to our after sales team if face any problem during installtion of the book shelf,
We are very hard to answer for this question due to every book have different thickness,or you may refer for the size of the book shelf,thank you.

28422602 Inquiry for the item from che**** che******* 2017-09-10 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from che****
Secret Inquiry

 

[Re] Inquiry for the item from che****
Secret Inquiry

 

[Re] Inquiry for the item from che****
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[Re] Inquiry for the item from che****
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[Re] Inquiry for the item from che****
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28313883 enquiry on book shelf zir******* 2017-09-03 Answered
  Der Seller

Kindly advise if the Terenze Series Contemporary 10 Shelves
1. can fitsize file (A4 size: L11" x H12.5"),
2. can drill extra hole
3. how high is the leg

thanks
mdm tan
 

[Re] enquiry on book shelf
Your inquiry is being processed, our staff will reply you within 24hrs. We apologised for any inconvenience caused

 

[Re] enquiry on book shelf
Your reply to my query was you will get back to me within 24hrs. It's past more than 24 hours. If I am not interested, I wont even bothered to waste my time to send you a query. Anyway, I am NOT INTERESTED ANYMORE in your product!

 

[Re] enquiry on book shelf
Hi,
Sorry for the miscommunication.
Actually we have reply your message on the next working day,but accidentally posted it at different place due to your are not aware for the reply(kindly refer for the attach photo).
It may fit for the A4 size file and we are not provided drill extra hole for the book shelf.
And the height of the is about 1cm.
Sorry for the inconvenient caused...

28050971 Inquiry for the item from nad**** nad******* 2017-08-15 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from nad****
Secret Inquiry

27424117 Inquiry for the item from jjm**** jjm******* 2017-06-29 Answered
  Hi, if i order today, when is the earliest that u can deliver it to me including installation?
 

[Re] Inquiry for the item from jjm****
Hi,
Thank you for showing interest towards Elghome product.
We will deliver to you on next three working days after you place order to us.

Policy & Notice