Item code : 533507164 COPY URL

PREMIUM SPRING PILLOW TOP MATTRESS | 10 INCH THICKNESS BED | 4 SIZES | 2 MODELS


Customer who recommended this item
69 (Based on 70 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
Purchase every 2(Qty), $10.00 Off
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Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
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Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(+6590904688 / info@elghome.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (21)

Customer Photo Review board
May 11, 2018
uma*******
Apr 27, 2018
mal*******

Highly Recommend Full recommended for the quality and delivery service

Full recommended for the quality and delivery service. Delivery service is excellent. The mattress is excellent. Sleep well and no aching on my back after sleeping for a week.

Model:Goodnite I-Dream(10 Inches) | Mattress Size:Queen(Posture Spring Mattress) | Add On Bedframe(Size):None(Select Here If Purchase Mattress Only) | Bedframe Design:None(Select Here If Purchase Mattress Only) | Wonderful Pillow:2pcs(+S$19.90) | Wonderful Bolster:None

+ Add this option
Apr 02, 2018
poh*******

Highly Recommend Item received in good condition

Item received in good condition

Model:Goodnite I-Dream(10 Inches) | Mattress Size:Single(Posture Spring Mattress)(-S$80) | Add On Bedframe(Size):None(Select Here If Purchase Mattress Only) | Bedframe Design:None(Select Here If Purchase Mattress Only) | Wonderful Pillow:None | Wonderful Bolster:None

+ Add this option
Mar 17, 2018
sjk*******

Highly Recommend product looks nice. Nice firm mattress.

product looks nice. Nice firm mattress.

Goodnite I-Dream(10 Inches):Queen(Posture Spring Mattress)(+S$80) | Add On Bedframe(Size):None(Select Here If Purchase Mattress Only) | Bedframe Design:None(Select Here If Purchase Mattress Only) | Wonderful Pillow:2pcs(+S$19.90) | Wonderful Bolster:None

Feb 12, 2018
vij*******

Customer Review (70)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 18, 2018 rei*******
Highly Recommend May 17, 2018 kei*******
Highly Recommend May 11, 2018 uma*******
netural May 07, 2018 peh*******
Highly Recommend Apr 27, 2018 mal*******
Highly Recommend Apr 05, 2018 r.h*******
Highly Recommend Apr 02, 2018 poh*******
Highly Recommend Mar 29, 2018 mch*******
Highly Recommend Mar 29, 2018 Anx*******
Highly Recommend Mar 19, 2018 klo*******
Item Q&A(36)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What is excluded under this warranty? Seller

This warranty does not apply to and excludes: - Firmness preference of the product - Normal body impression(s) - Cover (fabric) - Bent border/grid wires - Mattresses not used with a proper foundation and support system - Mattresses not used in a proper way - Merchandise sold “model/sample/display set” - Transportation, inspection, or removal costs of product * Please note that due to use of higher density foams and/or the use of memory foam technology in some models, the recovery time may take up to 4 hours. However, normal increase in softness or a decrease in the recovery feature due to normal use, temperature, or humidity is excluded under this warranty.

FAQ What is covered under warranty? Seller

Goodnite’s warranty exists to insure that your Goodnite® mattress set is built to our high quality standards and protects against manufacturing defects. If you purchased a Goodnite® mattress and use it with a foundation and frame that provide proper support, this warranty covers manufacturing defects in your Goodnite® mattress or foundation. We pride ourselves on our Quality Assurance and having a very low product return rate. If a Goodnite® mattress or box spring is found to be defective per the terms of our warranty, we will stand behind our warranty 100%. Replacement of one piece does not automatically result in the replacement of any other piece. This limited warranty is provided only to the original purchaser.

FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

31620353 Inquiry for the item from yea**** yea******* 2018-04-30 Answered
  Hi, what is the diff between idream n i
refresh
 

[Re] Inquiry for the item from yea****
Hi,

I-Dream is Spring mattress while I Refresh is rebonded Foam Mattress.

 

[Re] Inquiry for the item from yea****
Could u advise if the I Refresh will be very warm? which is recommended for elderly about 90 years old? Like to dropby if possible. Am staying at the Tampines... You are at admiralty? Opens during weekends and holiday?

 

[Re] Inquiry for the item from yea****
This is promo price? Promo ends when? Got to arrange time to feel the mattress... :)

 

[Re] Inquiry for the item from yea****
Sorry, I got the info of your address after using a computer to view which is much easier - Boon Lay side ya,. Thanks, Could u advise how much do I have to top up for a King Purano bedframe? All the bedframes same price? How soon can the bedframe + Mattress can be delivered upon ordering to Tampines?

 

[Re] Inquiry for the item from yea****
Hi,
Good day to you.
We think the room temperature will be affected the warmness of the mattress.
Btw, you may come over our warehouse to check the quality of the mattress. But kindly take note that we dont have show room to display our item.
Yes, this is the promo price and we are not sure when it will be end due to it is decide by our management, thank you.

31540452 Inquiry from yea**** yea******* 2018-04-23 Answered
  Secret Inquiry
 

[Re] Inquiry from yea****
Secret Inquiry

31531039 Inquiry for the item from mal**** mal******* 2018-04-21 Answered
  Gow to add in the PURANO bed frame?
 

[Re] Inquiry for the item from mal****
Hi,
Thank you for showing interest towards our Elghome product.
We are sorry for this, temporary we have no selling for bedframe.

31452596 I-Dream - SINGLE lee******* 2018-04-13 Answered
  Secret Inquiry
 

[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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[Re] I-Dream - SINGLE
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31389720 Inquiry for the item from sea**** sea******* 2018-04-08 Answered
  Hi I would like to know more about the set package that includes the bedframe. Due to space constraints, please provide the dimensions. Thanks.
 

[Re] Inquiry for the item from sea****
Hi,
Thank you for showing interest towards our Elghome product.
We are sorry for this, temporary we have no selling for bedframe due to some technical issue, thank you.

31344016 Inquiry for the item from ina**** ina******* 2018-04-03 Answered
  1) Does it have in 12 inches ?
2) the pillow protect bed bug ?
Thanks.
 

[Re] Inquiry for the item from ina****
Hi,
Thank you for showing interest towards our Elghome product.
1)We have another model of mattress which is I Deluxe, it is 12 inch thickness.
2)You mean block for bug,right? our pillow have no block for bug.

Btw, we think you may have a look at our product page for the I Deluxe series, thank you.

http://www.elghome.com/g/567781885

31190362 Warranty for iDream mattress klo******* 2018-03-19 Answered
  Hi,

1. Do I need to register for the warranty? If yes, how?
2. In the event where i need to claim warranty, should i be contacting ELG Home?

Regards,
Kenneth
 

[Re] Warranty for iDream mattress
Hi,
Thank you for showing interest towards our Elghome product.
1)That is no need to register for the warranty card, but you will need to show us the warranty card during for the claim.
2)Yes, you may contact us for the warranty or direct contact the manufacturer also can.

 

[Re] Warranty for iDream mattress
Thanks for your confirmation.

 

[Re] Warranty for iDream mattress
Hi,
You are most welcome....

31185832 Inquiry for the item from ple**** ple******* 2018-03-18 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from ple****
Secret Inquiry

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