Item code : 533507164 COPY URL

PREMIUM SPRING PILLOW TOP MATTRESS | 10 INCH THICKNESS BED | 4 SIZES | 2 MODELS


Customer who recommended this item
75 (Based on 76 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(+6590904688 / info@elghome.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (23)

Customer Photo Review board
Jun 27, 2018 1
poa*******
May 26, 2018
you*******
May 11, 2018
uma*******
Apr 27, 2018
mal*******

Highly Recommend Full recommended for the quality and delivery service

Full recommended for the quality and delivery service. Delivery service is excellent. The mattress is excellent. Sleep well and no aching on my back after sleeping for a week.

Model:Goodnite I-Dream(10 Inches) | Mattress Size:Queen(Posture Spring Mattress) | Add On Bedframe(Size):None(Select Here If Purchase Mattress Only) | Bedframe Design:None(Select Here If Purchase Mattress Only) | Wonderful Pillow:2pcs(+S$19.90) | Wonderful Bolster:None

+ Add this option
Apr 02, 2018
poh*******

Customer Review (76)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 27, 2018 poa*******
Highly Recommend May 30, 2018 Kel*******
Highly Recommend May 29, 2018 luc*******
Highly Recommend May 26, 2018 you*******
Highly Recommend May 25, 2018 dan*******
Highly Recommend May 24, 2018 jas*******
Highly Recommend May 18, 2018 rei*******
Highly Recommend May 17, 2018 kei*******
Highly Recommend May 11, 2018 uma*******
netural May 07, 2018 peh*******
Item Q&A(41)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What is excluded under this warranty? Seller

This warranty does not apply to and excludes: - Firmness preference of the product - Normal body impression(s) - Cover (fabric) - Bent border/grid wires - Mattresses not used with a proper foundation and support system - Mattresses not used in a proper way - Merchandise sold “model/sample/display set” - Transportation, inspection, or removal costs of product * Please note that due to use of higher density foams and/or the use of memory foam technology in some models, the recovery time may take up to 4 hours. However, normal increase in softness or a decrease in the recovery feature due to normal use, temperature, or humidity is excluded under this warranty.

FAQ What is covered under warranty? Seller

Goodnite’s warranty exists to insure that your Goodnite® mattress set is built to our high quality standards and protects against manufacturing defects. If you purchased a Goodnite® mattress and use it with a foundation and frame that provide proper support, this warranty covers manufacturing defects in your Goodnite® mattress or foundation. We pride ourselves on our Quality Assurance and having a very low product return rate. If a Goodnite® mattress or box spring is found to be defective per the terms of our warranty, we will stand behind our warranty 100%. Replacement of one piece does not automatically result in the replacement of any other piece. This limited warranty is provided only to the original purchaser.

FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

32327288 Replenishment of I-Dream evo******* 2018-07-12 Answered
  May i know when is the replenishment of I-Dream (queen size) ?
 

[Re] Replenishment of I-Dream
Hi,
Good day to you.
We have no more restock for this mattress due to our internal issue, thank you.

32031818 Inquiry for the item from Chu**** Chu******* 2018-06-11 Answered
  Hi seller, can I check with you when will i-Refresh Queen size mattress back in stock? Thank you.
 

[Re] Inquiry for the item from Chu****
Hi,
Thank you for showing interest towards our Elghome product.
No, due to some technical issue we will not restock for this I Refresh mattress,thank you.

32015674 Inquiry related delivery from swo**** swo******* 2018-06-09 Answered
  Secret Inquiry
 

[Re] Inquiry related delivery from swo****
Secret Inquiry

 

[Re] Inquiry related delivery from swo****
Secret Inquiry

 

[Re] Inquiry related delivery from swo****
Secret Inquiry

 

[Re] Inquiry related delivery from swo****
Secret Inquiry

31879906 Inquiry for the item from hui**** hui******* 2018-05-26 Answered
  Bedframe add on how much?
 

[Re] Inquiry for the item from hui****
Hi,
Thank you for Showing interest towards our Elghome product.
Sorry for this, now we have no more selling for bedframe, thank you.

31868654 Inquiry for the item from nwe**** nwe******* 2018-05-25 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from nwe****
Secret Inquiry

31620353 Inquiry for the item from yea**** yea******* 2018-04-30 Answered
  Hi, what is the diff between idream n i
refresh
 

[Re] Inquiry for the item from yea****
Hi,

I-Dream is Spring mattress while I Refresh is rebonded Foam Mattress.

 

[Re] Inquiry for the item from yea****
Could u advise if the I Refresh will be very warm? which is recommended for elderly about 90 years old? Like to dropby if possible. Am staying at the Tampines... You are at admiralty? Opens during weekends and holiday?

 

[Re] Inquiry for the item from yea****
This is promo price? Promo ends when? Got to arrange time to feel the mattress... :)

 

[Re] Inquiry for the item from yea****
Sorry, I got the info of your address after using a computer to view which is much easier - Boon Lay side ya,. Thanks, Could u advise how much do I have to top up for a King Purano bedframe? All the bedframes same price? How soon can the bedframe + Mattress can be delivered upon ordering to Tampines?

 

[Re] Inquiry for the item from yea****
Hi,
Good day to you.
We think the room temperature will be affected the warmness of the mattress.
Btw, you may come over our warehouse to check the quality of the mattress. But kindly take note that we dont have show room to display our item.
Yes, this is the promo price and we are not sure when it will be end due to it is decide by our management, thank you.

31540452 Inquiry from yea**** yea******* 2018-04-23 Answered
  Secret Inquiry
 

[Re] Inquiry from yea****
Secret Inquiry

31531039 Inquiry for the item from mal**** mal******* 2018-04-21 Answered
  Gow to add in the PURANO bed frame?
 

[Re] Inquiry for the item from mal****
Hi,
Thank you for showing interest towards our Elghome product.
We are sorry for this, temporary we have no selling for bedframe.

Policy & Notice