Item code : 544864544 COPY URL

【Goodnite】 I-Spring 8 inches Spinahealth Mattress Single/Super Single/Queen/King


Customer who recommended this item
14 (Based on 15 reviews)
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
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Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(+6590904688 / info@elghome.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
JANCode 123456
Pay on delivery Available

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (15)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 16, 2018 car*******
Highly Recommend Jul 13, 2018 qui*******
Highly Recommend Jul 02, 2018 hp_*******
Highly Recommend Jun 25, 2018 jam*******
Highly Recommend Jun 12, 2018 cta*******
Highly Recommend Jun 09, 2018 mys*******
Highly Recommend Jun 09, 2018 mys*******
Highly Recommend Jun 08, 2018 ros*******
Highly Recommend May 27, 2018 yon*******
Not Recommend Apr 22, 2018 onl*******
Item Q&A(13)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What is excluded under this warranty? Seller

This warranty does not apply to and excludes: - Firmness preference of the product - Normal body impression(s) - Cover (fabric) - Bent border/grid wires - Mattresses not used with a proper foundation and support system - Mattresses not used in a proper way - Merchandise sold “model/sample/display set” - Transportation, inspection, or removal costs of product * Please note that due to use of higher density foams and/or the use of memory foam technology in some models, the recovery time may take up to 4 hours. However, normal increase in softness or a decrease in the recovery feature due to normal use, temperature, or humidity is excluded under this warranty.

FAQ What is covered under warranty? Seller

Goodnite’s warranty exists to insure that your Goodnite® mattress set is built to our high quality standards and protects against manufacturing defects. If you purchased a Goodnite® mattress and use it with a foundation and frame that provide proper support, this warranty covers manufacturing defects in your Goodnite® mattress or foundation. We pride ourselves on our Quality Assurance and having a very low product return rate. If a Goodnite® mattress or box spring is found to be defective per the terms of our warranty, we will stand behind our warranty 100%. Replacement of one piece does not automatically result in the replacement of any other piece. This limited warranty is provided only to the original purchaser.

FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

32148557 Inquiry for the item from ang**** ang******* 2018-06-23 Answered
  Hi do you have anymore Queen size i spring mattress? When will it replenish?
 

[Re] Inquiry for the item from ang****
hi,
Thank you for showing interest towards our Elghome product.
We are sorry for this, it is already out of stock and we have no more restock for this mattress due to our supplier stop production.

32138663 Inquiry related delivery from hp_**** hp_******* 2018-06-22 Answered
  Hi seller. Can deliver the queen size mattress on the week 2 july ? Thanks
 

[Re] Inquiry related delivery from hp_****
Hi,
good day to you.
Yes, we may arrange for the delivery on 2nd of July.

 

[Re] Inquiry related delivery from hp_****
ok noted.
may I know the firmness of the queen size mattress?
also any available stock for queen size mattress with damask fabric?
thank you.

 

[Re] Inquiry related delivery from hp_****
Hi,
Thank you for showing interest towards our Elghome product.
The firmness of this I Spring is about 4-5 out of 10, btw we have no more restock for mattress due to our supplier stop production, thank you.

32131934 Inquiry for the item from jko**** jko******* 2018-06-22 Answered
  If i order queen size today, when can be delivered? Warranty is for how long?
 

[Re] Inquiry for the item from jko****
Hi,
Thank you for showing interest towards our Elghome product.
If you order by today, then we are able deliver to you on next Wednesday.
And the warranty for I Spring is for two year, thank you.

32066857 Inquiry for the item from aug**** aug******* 2018-06-15 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from aug****
Secret Inquiry

 

[Re] Inquiry for the item from aug****
Secret Inquiry

 

[Re] Inquiry for the item from aug****
Secret Inquiry

32063763 Inquiry for the item from peh**** peh******* 2018-06-14 Answered
  Any stock for Super single ?
 

[Re] Inquiry for the item from peh****
Hi,
Good day to you.
It is already out of stock, thank you.

32045903 Inquiry related delivery from qui**** qui******* 2018-06-12 Answered
  Can I check when can I get the super single mattress to be delivered?
 

[Re] Inquiry related delivery from qui****
Hi,
Good day to you.
May i know you already order from us? But as we check out delivery apointment is full until next Wednesday, thank you.

 

[Re] Inquiry related delivery from qui****
Can I check if I can order and self collect today? I haven't ordered as I need it urgently so I am trying to make arrangements. Thanks.

 

[Re] Inquiry related delivery from qui****
Hi,
Good day to you.
Yes, if we have ready stock for that size. Btw may i know which size you are inquiry?

31935887 Single size mattress sg_******* 2018-06-01 Answered
  Hi, is the single size mattress out of stock? When will the new stock comes in? I need it by next weekend.
For single size and king size, are the material the white in colour or printed as per the website?
 

[Re] Single size mattress
Hi,
Thank you for showing interest towards our Elghome product.
Temporary we have no restock for this mattress, due to we are changing core of our business, thank you.

 

[Re] Single size mattress
What about the King size bed? What is the print on the mattress and what is the earliest date you can deliver?

 

[Re] Single size mattress
Hi,
Thank you for showing interest towards our Elghome product.
As we check the system, our delivery slot is full until next Saturday.
The layout of the king size mattress is Damask fabric, and kindly refer for the attached photo, thank you.

31306115 Inquiry related delivery from dar**** dar******* 2018-03-30 Answered
  Hi, if I place order now, can I receive by today or self collection?

Pls advise

Thanks
 

[Re] Inquiry related delivery from dar****
Hi,
Thank you for showing interest towards our Elghome product.
Yes, if we have ready stock for your order. But may i know which size you are enquiry? thank you.

Policy & Notice