Item code : 544864544 COPY URL

【Goodnite】 I-Spring 8 inches Spinahealth Mattress Single/Super Single/Queen/King

  • Retail Price
    $219.90
    Price
    $149.00
    Sale Price
    $129.00
  • Plus Reward
    10 Qpoint Details
    Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Singapore
    Shipping To
    view
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    • -----------------------------------------------------------
    • Australia
    • New Zealand
    • Thailand
    • Vietnam
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Malaysia
    • China
    • South Korea
    • Taiwan
    • United States
    • United Kingdom
    • Canada
    • Russia
    • Philippines
    Shipping RateDomestic

    Seller Delivery - $326.24

  • Item Qty
    plus count minus count
  • Item Type
    ∙ Goodnite I-Spring(8 Inches)

  • Add to Cart [Buy]

Customer who recommended this item
5 (Based on 6 reviews)
Customer Satisfaction Score
95%
  • Product 80%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Purchase every 2(Qty), $10.00 Off
  • $199.00
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  • $239.00
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  • $129.00
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Notice

Subject From Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
more
Manufacturer/Place of origin Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(+6590904688 / info@elghome.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
JANCode 123456
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

Customer Photo Review board
Apr 22, 2018
onl*******

Highly Recommend Received in good condition

Ordered on 1 April and received on 3 April in good condition. Chose delivery schedule online and received notifications including driver's contact. Very efficient.

Goodnite I-Spring(8 Inches):Single | Add On Bedframe:None(Select here if purchase mattress only) | Bedframe Design:None(Select here if purchase mattress only) | Wonderful Pillow:None | Wonderful Bolster:None

+ Add this option
Apr 04, 2018
liw*******

Highly Recommend Received .........,,,

Nice seller although took quite sometime to deliver but overall satisfied

Goodnite I-Spring(8 Inches):Single | Add On Bedframe:Single(+S$80) | Bedframe Design:【Purano】Bedframe(White) | Wonderful Pillow:None | Wonderful Bolster:None

+ Add this option
Feb 12, 2018
ker*******

Customer Review (6)

Customer Review board
Rating Feedback Date Written by
Not Recommend Apr 22, 2018 onl*******
Highly Recommend Apr 09, 2018 wil*******
Highly Recommend Apr 04, 2018 liw*******
Highly Recommend Mar 30, 2018 ain*******
Highly Recommend Mar 16, 2018 mui*******
Highly Recommend Feb 12, 2018 ker*******
Item Q&A(8)
No. Question & Answer Member Date Status
NOTICE ELG HOME ASSEMBLY SERVICES Seller
NOTICE NON-RECEIPT POLICY Seller
NOTICE TERMS & CONDITIONS FOR DELIVERY Seller
NOTICE STORE PICKUP & E-VOUCHER Seller
NOTICE ***UNDERSTAND ABOUT SELF-ASSEMBLY*** Seller
FAQ What is excluded under this warranty? Seller

This warranty does not apply to and excludes: - Firmness preference of the product - Normal body impression(s) - Cover (fabric) - Bent border/grid wires - Mattresses not used with a proper foundation and support system - Mattresses not used in a proper way - Merchandise sold “model/sample/display set” - Transportation, inspection, or removal costs of product * Please note that due to use of higher density foams and/or the use of memory foam technology in some models, the recovery time may take up to 4 hours. However, normal increase in softness or a decrease in the recovery feature due to normal use, temperature, or humidity is excluded under this warranty.

FAQ What is covered under warranty? Seller

Goodnite’s warranty exists to insure that your Goodnite® mattress set is built to our high quality standards and protects against manufacturing defects. If you purchased a Goodnite® mattress and use it with a foundation and frame that provide proper support, this warranty covers manufacturing defects in your Goodnite® mattress or foundation. We pride ourselves on our Quality Assurance and having a very low product return rate. If a Goodnite® mattress or box spring is found to be defective per the terms of our warranty, we will stand behind our warranty 100%. Replacement of one piece does not automatically result in the replacement of any other piece. This limited warranty is provided only to the original purchaser.

FAQ What should I do If i received something faulty? Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ I have received the item. Can i request Refund or Exchange If i change my mind? Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

31789802 Inquiry for the item from chi**** chi******* 2018-05-18 Answered
  I see there are 2 types of fabric now. Able to request for Damask fabric instead of randomly delivered to me?
 

[Re] Inquiry for the item from chi****
Hi,
Thank you for showing interest towards our Elghome.
Yes, you can request for famask fabric if we still have stock for that. Otherwise if the damask fabric is out of stock then we will send you the white fabric mattress, thank you.

31653779 Inquiry for the item from chi**** chi******* 2018-05-04 Answered
  Is the mattress fabric exactly the same as the pic in your listing? There is one buyer feedback you sent another fabric that is totally different from your listing as shown in your pictures.

Is this bonnell spring or pocketed spring?

What is the firmness of the mattress?

When will Queen size restock?
 

[Re] Inquiry for the item from chi****
Is the fabric as per the pic attached? Or is another fabric now?

 

[Re] Inquiry for the item from chi****
Hi,
Thank you for showing interest towards our Elghome product.
Yes, we are sorry for this due to careless of our staff. But we will make sure there will not happen again for the wrong design of the mattress to our guest. Btw, we have provide 7 days money return guarantee, any part of the mattress that is not same/damage as we mention at our product, you may choose to exchange or refund.
Yes, it is bonnell spring. The firmness of this mattress is about 4-5 out of maximun is 10. And the Queen size mattress will be restock on this Saturday, thank you.

Hi,
Yes, that is the actual mattress we are selling now as the photo that you attach, thank you.
(May 04, 2018 10:24)

 

[Re] Inquiry for the item from chi****
Erm, but i just saw your listing on the other website (pic attached), its stated firmness is 7/10? So whch is correct?

 

[Re] Inquiry for the item from chi****
Hi,
Good day to you.
Sorry for the confusing, the firmness of the mattress is 4-5 out of 10. Btw, we advice if you dont mind, you may come over our warehouse and have a look for the mattress, thank you.

Contact Number : 90904688( SMS )
Warehouse Address : 1 Sunview Road, #07-07, Eco-Tech@ Sunview, S(627615).
Operating Hour : Monday to Friday (10a.m - 6p.m), Saturday (10a.m-2p.m),Public holiday & Sunday off.

 

[Re] Inquiry for the item from chi****
Do I need to make appointment to come down to test the mattress?

In terms of return policy, if after buying I want to return, what are the return charges?

 

[Re] Inquiry for the item from chi****
Hi,
Good day to you.
You may sms to our warehouse personnel and just come over our warehouse within our operation hour.
Within 7 working days, buyer may choose for the exchange or return. If there is no any issue of the mattress then we will only return for the item price, or we will arrange for the exchange for you.

31306115 Inquiry related delivery from dar**** dar******* 2018-03-30 Answered
  Hi, if I place order now, can I receive by today or self collection?

Pls advise

Thanks
 

[Re] Inquiry related delivery from dar****
Hi,
Thank you for showing interest towards our Elghome product.
Yes, if we have ready stock for your order. But may i know which size you are enquiry? thank you.

31280804 Inquiry for the item from lsm**** lsm******* 2018-03-27 Answered
  Hi pls advice firmness of mattress by rating. Is it 6.5/7/7.5/8 on a scale of 10? Thanks
 

[Re] Inquiry for the item from lsm****
Hi,
Thank you for showing interest towards our Elghome product.
The firmness of the mattress is about 4-5 out of scale of 10, thank you.

30182376 Inquiry for the item from lay**** lay******* 2017-12-29 Answered
  Can I ask if I place the order today , but I need the item to be delivered by 26/1/18, is it acceptable for the seller ? How can I write the remark when I make the payment ?
 

[Re] Inquiry for the item from lay****
Hi,
Thank you for showing interest towards our Elghome product.
It should be no problem, and you may put remark to our seller memo to mention the shipping date.

29450005 Shipping Charges lee******* 2017-11-16 Answered
  Hi Seller,
why the shipping charge is $30 (for 2Xsingle) instead of $20 when I'm going to make the payment?
 

[Re] Shipping Charges
Hi,
Thank you for shopping with our Elghome.
Yes , the shipping fee is charge accordingly for the item size,weight and quantity by our courier partner, thank you.

27777731 Inquiry for the item from vin**** vin******* 2017-07-25 Answered
  The bedframe has a cut & tear on it.Needs to have a replacement.
 

[Re] Inquiry for the item from vin****
Hi,

Good day to you! For inquiry about the information of non-receipt/Wrong item/Defect/exchange/Return/Warranty claim, please email to our After Sales Team at(mailto:elghome@outlook.com (mailto:elghome@outlook.com)) Our staff will try our best to reply you within 24 hrs. We apologize for any inconvenience caused.

While filing the claim, please be informed to put the information below.

1. Order number and date……
2. Photo of the part faulty
3. Purpose of claim

Your sincerely
ELG HOME

27768078 Inquiry for the item from gby**** gby******* 2017-07-25 Answered
  Please advise is the mattress hard or soft. Is it suitable for people with back ache. What is the material? Thanks
 

[Re] Inquiry for the item from gby****
Hi,
Thank you for showing interest towards our Elghome product.
Our mattress is hard,and some of the buyer with back ache also buy from us.But we think that better you get advice from doctor which type of mattress is suitable for you,thank you.

Policy & Notice